How it works
Listen. Respond. Strengthen. Grow.
A quiet system that turns the end of a visit into the beginning of loyalty, without adding to your team's day.
Stage 1
Visit
Stage 2
Feedback
Stage 3
Follow-up
Stage 4
Loyalty
Stage 5
Referral
1
Listen
Patients opt in through a QR code or other low-friction workflow at check-in.
2
Respond
Patients respond by voice or text after their visit. How did it feel?
3
Strengthen
Sentidental transcribes, categorizes, and summarizes the patient experience.
4
Grow
Your team receives clear opportunities to improve retention, referrals, reviews, and trust.
The workflow
Five steps. One of them needs you.
Opt-in, follow-up, and understanding happen on their own. Your team steps in only for the prioritized insight: the patient worth a call, or the moment worth a referral.